Privacy Policy

Privacy Policy

Effective Date: 19th Dec 2025

1. Introduction

Welcome to Miaura (“we”, “our”, “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, store, and protect your information when you visit our website, purchase our products, create an account, or interact with us in any manner.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • When placing an order

    • Full name

    • Billing address

    • Shipping address

    • Email address

    • Phone number

    • Payment information (processed securely through third-party payment gateways; we do not store complete card details)

  • When creating an account

    • Name

    • Email address

    • Account password

  • When contacting us

    • Name

    • Email address

    • Phone number

    • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain non-personal information, such as:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Referring and exit pages

  • Date and time of access

  • Website usage data

This information is used for analytics, security, and website optimization purposes.

3. How We Use Your Information

We use the collected information for the following legitimate business purposes:

  • To process, confirm, and deliver your orders

  • To communicate order updates, invoices, and service notifications

  • To provide customer support and respond to inquiries

  • To manage user accounts and authenticate users

  • To send promotional communications, offers, or updates (subject to your consent and applicable laws)

  • To improve our website, products, marketing efforts, and customer experience

  • To prevent fraud, misuse, and unauthorized access

  • To comply with legal and regulatory obligations

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can choose to disable cookies through your browser settings; however, doing so may affect certain website functionalities.

5. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties.

We may share your information only in the following circumstances:

  • Service Providers:
    With trusted third-party partners such as payment gateways, shipping companies, analytics providers, and IT service providers, strictly for order fulfillment and business operations.

  • Legal Requirements:
    When required to comply with applicable laws, regulations, legal processes, or government requests.

  • Business Protection:
    To protect the rights, safety, property, or security of Miaura, our customers, or others.

All third parties are required to maintain the confidentiality and security of your information.

6. Data Security

We implement reasonable administrative, technical, and organizational security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights and Choices

Subject to applicable laws, you have the right to:

  • Access and update your personal information
    You may update your account details by logging into your account or contacting us.

  • Opt out of marketing communications
    You may unsubscribe from promotional emails at any time by clicking the “unsubscribe” link included in our emails.

  • Request deletion of personal information
    You may request deletion of your account and associated personal data by contacting us, subject to legal and regulatory requirements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of such external websites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a minor has provided us with personal data, please contact us immediately.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Miaura
85C, Mata Sundari Marg Area,
Daryaganj, New Delhi – 110002, India
📧 Email: miauradecor@gmail.com
📞 Phone: 8595464891